Shipping Policy

Last Updated: June 2026

Welcome to North Mart. We are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand how we process and ship your purchases.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on weekends or public holidays.

• During peak seasons, promotions, or holidays, processing times may be extended.

Shipping Rates

Shipping charges are calculated at checkout based on:

• Delivery destination

• Package weight and size

• Selected shipping method

All shipping fees will be displayed before you complete your purchase.

Estimated Delivery Times

Location	Estimated Delivery Time
Pakistan	3–7 Business Days
International Orders	7–21 Business Days

Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

• Tracking number

• Carrier information

• Tracking link (if available)

International Shipping

We ship to selected international destinations.

Customers are responsible for any:

• Customs duties

• Import taxes

• VAT or local government fees

These charges are determined by the destination country's customs authority.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

North Mart is not responsible for:

• Delays caused by incorrect addresses

• Lost shipments due to incorrect information provided during checkout

Please contact us immediately if you need to correct your shipping details.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Shipping Delays

While we strive to meet estimated delivery times, delays may occur due to:

• Weather conditions

• Customs inspections

• High shipping volumes

• Carrier service disruptions

• Other unforeseen circumstances

North Mart is not liable for delays caused by factors outside our control.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

North Mart
Email: northmart01@gmail.com

Thank you for shopping with North Mart. We appreciate your business and look forward to serving you.